Career Opportunities with Washington School House Hotel

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Concierge

Department: Operations
Location: Park City, UT

At The Washington School House Hotel, an award-winning boutique hotel in Park City, we offer guests a unique blend of history and luxury. Built in 1889 as a school and named for George Washington, our hotel has been meticulously transformed into an exclusive destination with twelve spectacular suites that preserve the historic charm of the building while providing modern luxury.

Our guests enjoy unparalleled service and amenities, including a chic ski lounge, a roaring fireplace, and an outdoor heated pool terraced into the hillside. With views of aspen trees and the starry sky, The Washington School House Hotel offers an unforgettable experience that combines the charm of the past with the comfort of the present.

We invite passionate, service-oriented individuals to join our team and become part of this remarkable history. At The Washington School House Hotel, you’ll be part of a team committed to delivering an exceptional guest experience in a beautiful and historic setting.


Summary:

The Concierge is responsible for welcoming and registering guests, assisting with guest needs throughout their stay, and providing door and bell service as needed. This role supports a high level of service by facilitating smooth guest experiences and ensuring consistent attention to detail.


Description of Duties:

  • Greet guests upon arrival and assist with check-in and check-out procedures.

  • Establish and manage guest accounts throughout the duration of their stay.

  • Respond to guest inquiries and fulfill concierge requests, including dining, transportation, and activity arrangements.

  • Serve meals and beverages in designated areas, as required.

  • Provide door and bell support, including handling luggage and escorting guests.

  • Maintain clear and timely communication with all departments to support guest service.


Experience and Skills:

  • Previous experience in a luxury or boutique hotel setting.

  • Proficiency in operating multi-line phone systems.

  • Strong organizational and communication skills.

  • Ability to manage room availability, provide rate information, and make guest reservations.

  • Familiarity with concierge services and guest-facing hospitality standards.


Work Schedule:

This is a full-time, hourly position. Shifts may vary based on business needs and include weekdays, weekends, and holidays. Concierge team members are expected to be available for morning, afternoon, and evening shifts, with schedules typically released in advance. Flexibility and reliability are essential to support guest services throughout the day and maintain consistent coverage.


Salary Range:

The salary for this position typically ranges from $20.00- 22.00 an hour, depending on qualifications, experience, and other factors. Please note that the final offer may differ based on the candidate's specific qualifications, skills, and experience, as well as internal equity and business needs.


Benefits:

The Washington School House Hotel and affiliated companies promote work/life balance with a robust wellness program, PTO, remote work, and flexible schedules (where available). Full-time employees become eligible for benefits following a 30-day waiting period, with benefit offerings that include medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additionally the firm provides parental leave for both primary and non-primary caregivers as well. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances, as well as a 401(k)-retirement plan with a company match. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis


Next Steps:

Ready to take the next step? Apply now and be part of our thriving team! https://washingtonschoolhouse.hrmdirect.com/employment/index.php?cust_sort1=200486


Notices:

The above information on this job description has been described to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The Washington School House Hotel and our affiliate companies are Equal Opportunity Employers. We are committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. The Washington School House Hotel and our affiliate companies will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if The Washington School House Hotel and our affiliate companies are concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Stands and Enforcement webpage. As part of our commitment to maintaining a lawful and compliant workforce, The Washington School House Hotel and our affiliate companies participate in the E-Verify program. All candidates who accept a job offer will be required to complete the E-Verify process to verify their employment eligibility in the United States.

Applications will be accepted by the closing date of 07/10/2025.

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